Istana

73, Jalan Raja Chulan Kuala Lumpur 50200, Kuala Lumpur, Malaysia, 50200  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Istana

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Steam bath

Jacuzzi

Overview

The excellent Istana is a 5-star property within proximity of Bank Negara Money Museum, National Museum and Merdeka Square. Residing in a 23-story building, the hotel was opened in 1993 and renovated in 2001.

Ideally located in Bukit Bintang district, Istana is surrounded by banks and convention centers. Guests can get to Kuala Lumpur city center, which is 3 km away.

Placed near restaurants and brasseries, the hotel offers an outdoor swimming pool, an indoor swimming pool and a ballroom for on-site relaxation.

The property enjoys enviable location within a 20-minute drive to Sultan Abdul Aziz Shah airport.

Rooms

A spectacular view over the city welcomes guests to Two-Bedroom Triple Room, One-Bedroom Triple Room and Super Deluxe Single Room with warm colours décor. They offer en suite bathrooms with a shower, a hairdryer and a spa bathtub.

Eat & Drink

A fine selection of Asian dishes is served at the garden restaurant. The Sports bar serves snacks and cakes along with refreshments, tea and coffee. PAPER + TOAST and Delucca are situated in a business area, about 150 meters from the venue.

You can start your day with a buffet breakfast, which costs MYR 45 per person per night. 

Services

There are limousines for rent on site.

Relax

The hotel spoils guests with a spa lounge, a treatment room and a sauna along with such activities as lawn tennis and squash. A gym, fitness classes and yoga classes are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   23.  Number of rooms:   515.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Tennis court
  • Golf course
  • Fitness center
  • Squash
  • Tennis

Services

  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Cafe
  • Catering service
  • Halal food
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool
  • Video games

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Entertainment
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Adjoining rooms
  • Living room
  • Sitting area
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Self-catering

  • Kitchenette

Bedroom

  • Paid bed linen & towels
  • Down comforter

Media

  • Cable/Satellite television
  • Hi-Fi
  • In-room computer
  • Direct dial telephone
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of MYR 92.80 per person per night in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Istana Kuala Lumpur location
Show big map »

Hotel Address:

73, Jalan Raja Chulan Kuala Lumpur 50200, Kuala Lumpur, Malaysia, 50200

Get directions
City Center
  • Kuala Lumpur
    2.9 km
Airports
Train Stations
  • Ampang Park Station
    1.6 km
  • Old Kuala Lumpur Railway Station
    2.2 km
Restaurants
  • Taps Beer Bar
    160 m
  • Suka (cuisine: Asian)
    130 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    23
  • Number of rooms:
    515

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Malaysia

Use Badge

Rooms and availability

Istana photos Room
Club Double Room
Bed type: Double bed or 2 Single beds or Twin beds
Size: 38 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Standard|Club + Breakfast

Room facilities
    Istana photos Room
    Club Suite
    Bed type: Double bed
    Size: 79 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Suite|Club Suite

    Room facilities
      Istana photos Room
      Club Deluxe Double Room
      Bed type: Double bed
      Size: 38 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Bathtub
      • — Less information+ More information

      Deluxe|Club Deluxe Double Room

      Room facilities
        Istana photos Room
        Standard Twin Room
        Bed type: Double bed or Twin beds or Double bed or 2 Single beds
        Size: 38 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Double or Twin STANDARD

        Room facilities
          Two-Bedroom Double Room
          Bed type: Double bed or Twin beds or 1 Single bed or Double bed
          Check Prices
          • Free Wi-Fi
          — Less information+ More information

          Suite|Double for Single Occupancy 2 Bedroom Suite

          Room facilities
            Istana photos Room
            One-Bedroom Suite
            Bed type: Twin beds or Double bed or 2 Single beds
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            Suite|Twin Room 1 Bedroom Suite

            Room facilities
              Istana photos Room
              Two-Bedroom Suite
              Bed type: Twin beds or Double bed or 2 Single beds
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              Suite|SUITE 2 BEDROOMS (suite)

              Room facilities
                Super Deluxe Double Room
                Bed type: Double bed
                Check Prices
                — Less information+ More information

                Super Saver Deluxe Room

                Istana photos Room
                Deluxe Double Room
                Bed type: Double bed or 2 Single beds or Double bed or Twin beds
                Size: 38 m²
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information

                Double or Twin DELUXE

                Room facilities

                  How to reach hotel

                  hotel Istana Kuala Lumpur location
                  Show big map »

                  Hotel Address:

                  73, Jalan Raja Chulan Kuala Lumpur 50200, Kuala Lumpur, Malaysia, 50200

                  Get directions
                  City Center
                  • Kuala Lumpur
                    2.9 km
                  Airports
                  Train Stations
                  • Ampang Park Station
                    1.6 km
                  • Old Kuala Lumpur Railway Station
                    2.2 km
                  Restaurants
                  • Taps Beer Bar
                    160 m
                  • Suka (cuisine: Asian)
                    130 m
                  Hotel information
                  • Check-in:
                    from  12 pm
                  • Check-out:
                    until  12 pm
                  • Number of floors:
                    23
                  • Number of rooms:
                    515

                  Hotel Awards

                  MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Malaysia

                  Use Badge

                  Istana Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Tourist attractions

                  • KL Hop-On Hop-Off City Sightseeing - 200 m

                  Popular areas

                  • Kuala Lumpur City Centre - 900 m

                  Places of interest

                  • Jalan Alor - 300 m
                  • Bukit Bintang Monorail Station - 400 m
                  • Starhill Gallery - 400 m
                  • Lot 10 - 400 m
                  • Greenbox KTV Kuala Lumpur - 500 m
                  • Aquaria KLCC - 500 m
                  • Kuala Lumpur Convention Center - 500 m
                  • Berjaya Times Square - 700 m
                  • Berjaya Time Square Theme Park Kuala Lumpur - 800 m
                  • Menara KL Tower - 800 m

                  Shopping areas

                  • Pavilion Mall - 300 m
                  • KL Plaza - 400 m
                  • Low Yat Plaza - 600 m

                  Monuments and Landmarks

                  • Bukit Bintang Monorail Station - 400 m
                  • Kuala Lumpur City Centre KLCC - 800 m
                  • Menara KL Tower - 800 m
                  • Petronas Twin Towers - 900 m

                  Museums

                  • KLCC Park - 800 m

                  Business areas

                  • Bukit Bintang Plaza - 200 m
                  • Pavilion Kuala Lumpur - 300 m
                  • Farenheit 88 - 400 m
                  • Sungei Wang Plaza - 500 m
                  • Low Yat Plaza - 600 m

                  Local attractions

                  • Chinatown - Kuala Lumpur - 1.6 km
                    Jalan Petaling, Kuala Lumpur
                  • Sze Ya Temple - 1.6 km
                    Jln. Tun H.S. Lee and Jln. Cheng Lock, Kuala Lumpur
                  • Chan See Shu Yuen Temple - 1.7 km
                    172 Jalan Petaling, Kuala Lumpur
                  • Guan Di Temple Kuala Lumpur Malaysia - 1.5 km
                    Jalan Tun H.S. Lee No.168, Kuala Lumpur
                  • Sri Mahamariamman - 1.7 km
                    163 Jln. Tun H.S. Lee, Kuala Lumpur

                  Near the hotel

                  • Istana Negara - 310 m
                    Jalan Istana, Kuala Lumpur
                  • Muzium Telekom - 590 m
                    Jalan Raja Chulan, Kuala Lumpur
                  • Menara Kuala Lumpur Tower - 770 m
                    Jalan Punchak, Kuala Lumpur
                  • Berjaya Times Square - 770 m
                    1 Jalan Imbi, Kuala Lumpur
                  • Jalan Alor - 590 m
                    Kuala LumpurMalaysia
                  • Petronas Twin Towers - 960 m
                    Kuala Lumpur City Centre, Kuala Lumpur
                  • Berjaya Time Square Theme Park - 730 m
                    1 Jalan Imbi, Kuala Lumpur

                  Restaurants nearby

                  • Taps Beer Bar - 160 m

                    Address: A-0-3, One Residency, 1 Jalan Nagasari | (Off Jalan Raja Chulan)
                    Phone: +60321101560

                    85% likes this, based on 79 reviews
                    Price Range: CAD 6 - CAD 19

                  • PAPER + TOAST - 130 m

                    Address: A-0-5, One Residency, 1 Jalan Nagasari
                    Phone: 603.2141.6752

                    84% likes this, based on 30 reviews
                    Cuisine: Healthy

                  • Restoran Nagasari Curry House - 170 m

                    Address: Jalan Nagasari

                    67% likes this, based on 74 reviews
                    Cuisine: Indian

                  • Suka - 130 m

                    Address: 1 Jalan Nagasari

                    83% likes this, based on 15 reviews
                    Cuisine: Asian

                  • Kampachi Equatorial Hotel - 150 m

                    Address: Equatorial Hotel
                    Phone: +603-2161-7777x8444

                    69% likes this, based on 49 reviews
                    Cuisine: Japanese
                    Price Range: CAD 1 - CAD 137

                  Hotel information
                  • Check-in:
                    from  12 pm
                  • Check-out:
                    until  12 pm
                  • Number of floors:
                    23
                  • Number of rooms:
                    515

                  Hotel Awards

                  MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Malaysia

                  Use Badge

                  Hotels nearby
                  Hotel Soleil
                  3 stars
                  0.3 km
                  Novotel City Centre
                  4 stars
                  0.4 km
                  Grand Hyatt
                  5 stars
                  0.5 km
                  Fraser Place
                  5 stars
                  0.5 km
                  Cities nearby

                  Istana Reviews

                  Guest reviews are submitted by our customers after their stay at Istana

                  Average guest rating

                  7.8out of 10
                  Fabulous
                  Based on 1043 reviews

                  Guest reviews

                  • Group of friends
                    7.4

                    This hotel is close to the city center and you can see kuala lampour city on foot. It's breakfast is very good. I try dinner and it's amazing.

                  • Single
                    7.4

                    Location and value for money are excellent - staff are very welcoming

                    I was unable to use my debit card to provide a deposit for incidentals, forcing me to find a local atm to provide a cash alternative. This was a great inconvenience and unnecessary.

                  • Couple
                    9.2

                    Great location, large rooms, luxury at a great price.

                  • Couple
                    6.6

                    Great hospitality

                    I was staying at suite room should b the best,,but it was leaking (toilet washer) and the roommaid dont do nothing but turn it off,evening cocktail is too early,not much variation of breakfast on the executive lounge,took me over an hour for my room ready after checked in

                  • Family with children
                    3.8

                    1-They just gave each room 1 key for opening the door and if you lost the key they would charge guest for 20-200 rm! 2_breakfast counter was very poor and staf they did not have fast reaction to guest request,may be you would get a glass of water after 30 Min if you were enough lucky. 3- A personal bath robe was taken from our room and with too much folow up it return back to us!!!

                  • Group of friends
                    6.2

                    In short the hotel staff, rooms' service, conceige and accomodation are acceptable. and well doen. Toilet facilities are excellant separate long bath, shower and wc. Breakfast are excellant.

                    Lights in the room are too dimmed and some lightings points are not working at all. preferably to have a bedside clock. Housekeepers should check rooms on the lightings so as to feedback your M&E team. Some cabinet handles and even the towel ring holder are defective. Small items but equally impt.to rectify. For future retrofitting do not lay carpet if possible marble or tiles finish. Carpets can be fairly contaminated and difficult to maintain.

                  • Family with children
                    10.0

                    Comfortable, helpful staff, excellent location and value for money

                  • Couple
                    4.6

                    The location of the hotel is near to the main shopping area which is the Bukit Bintang and Pavilion Shopping Centre. Therefore this hotel is very accessible. It is not far from klcc where it is possible to take the monorail from the nearby station to klcc.

                    The service provided by the hotel is not up to standard. The room provided is not fully prepared for guests. Towels were not given when I checked into this hotel. And it took more than one hour to get the towels.

                  • Older travelers
                    7.8

                    It was our 4th or 5th stay at the Hotel Istana kl. So far we are satisfied with the service dedicated to us.

                  • Group of friends
                    7.4

                    The loby bar service (Coffee) was 7 star world standard. Especially Nora, the Maneger is to be rated as to a 7 star employee in the hospitality industry My background is opening 5 star hotels around the world, base in Australia and my opinion is based on these standards. Rooms were tired (decor)and carpets were dirty with stains. Housekeeping is avereage not 5 star. No rack to keep luggage Very avereage amenities not 4 or 5 star standard more 3 star International standard. The Food presentation at dinner buffet is 5 star BUT the quility and taste is average specially seafood and meats. The crabs and prawns were freezer burnt and very below standards The BBQ food served was cold and horrble, very dry meats and prawns. Overall ok ( 3-4 out of 10 for Food) 9 out of 10 for presentaion of food Regards Lakshman

                  • Single
                    10.0

                    I loved the location of this hotel right in the ACTION zone. The staff were amazing and so helpful!! My room was lovely. I wish I got a chance to use the on site spa as the treatments there looked SO good. I highly reccommend this hotel for you next trip!

                  • Older travelers
                    3.8

                    Nothing really except the location, the food at the restaurant and coffee at the lobby, and a few very pleasant staff.

                    This is the worst experience I had at a so-called 5 star hotel in my years of travel. It should be rated a 3 star hotel. Extremely poor service in general. Repeated calls to concierge to get your luggage will not be responded to and you have to drag your luggage yourself. 3 times I and my friends had to do that over a 5 day period. Promises to open the room safe will not lead to anything. For many staff, it seems hotel guests are a burden. The reservations section does not seem to know what the front desk is doing. You may have done your booking with Booked.net and after your departure, you may be notified by the Booked.net that based This is my first experience of this nature. In my years of travel, I have never seen such a 5 star hotel. Even basic toiletries you would expect to find at a 5 star hotel bathroom are not provided. On some days you have to ring the housekeeping to come and clean your room!

                  • Family with children
                    10.0

                    It was not my first time to sit in Hotel Istana, we really liked the place, the staff were very welcoming and smiling through all the day. Te location is vert strategic. Everything is reachable, you have seven eleven supermarket 24 hours open if you need something urgent only by crossing the road. Of course this will not be the last time to come and sit in Hotel Istana.

                    May be the checkout should also be from the lounge even if there is balance to be returned.

                  • Older travelers
                    7.8

                    We had a good stay however, we are now in dispute with the hotel because on our return home to Australia we discovered we had been charged twice for the room on our Visa card. The first charge was dated on the day we made the internet booking and looks to be about the correct rate, the second charge was made the day we left the hotel and is three times the internet rate quoted. I have been to our bank to get the payment stopped but they can do nothing and we should contact the hotel; which I have done. We are really disapointed that this has happened and would appreciate it if you could apply some pressure on the hotel to reverse the charge. regards Larry Lee.

                  • Single
                    5.0

                    The price was reasonable for what was offered.

                    It does not live up to its billing of 4* or 5*. Very poor breakfast. Last of minibar was very annoying. Decor was very poor. Leaking water from toilet cistern. Overall, big building, but very poor quality.

                  How to reach hotel

                  hotel Istana Kuala Lumpur location
                  Show big map »

                  Hotel Address:

                  73, Jalan Raja Chulan Kuala Lumpur 50200, Kuala Lumpur, Malaysia, 50200

                  Get directions
                  City Center
                  • Kuala Lumpur
                    2.9 km
                  Airports
                  Train Stations
                  • Ampang Park Station
                    1.6 km
                  • Old Kuala Lumpur Railway Station
                    2.2 km
                  Restaurants
                  • Taps Beer Bar
                    160 m
                  • Suka (cuisine: Asian)
                    130 m
                  Hotel information
                  • Check-in:
                    from  12 pm
                  • Check-out:
                    until  12 pm
                  • Number of floors:
                    23
                  • Number of rooms:
                    515

                  Hotel Awards

                  MalaysianHOTEL AWARDSHighly RecommendedKuala LumpurIstana

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Malaysia

                  Use Badge